Return Policy

Due to the COVID situation, OSHA Regulations, and safety concerns, we are not accepting returns at this time. If you would like to send us an email at info@evaxdental.com with the nature of your concern and our team will do our best to address your concern and work to provide a solution in order to ensure your satisfaction with the product. If the device itself is defective due to manufacturing, we will provide a replacement. Please note that our no returns policy is temporary and we are extending the grace period for valid returns. We appreciate your understanding during this time as we work to ensure the safety and health of you and our team. Our standard returns policy outside of these times can be seen below.

Return Requirements

 

The following criteria must be met to qualify for a refund:

  • Product is defective

  • Product must be unused

  • Product must not be damaged

 

You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.

Restocking Fee

There will be a 20% restocking fee on all items returned

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to info@evaxdental.com